Coronavirus / Covid-19 Clinic News

June 2020


Throughout Lockdown we have only treated high risk foot conditions. But, from the beginning of June we will be very gradually reopening our doors to more of our patients. We realise that not everyone will feel confident about venturing out, however we are preparing our clinic to be as clean as it can possibly be for when people wish to visit.

What we will do to help to keep you safe:

We normally clean the clinic and sterilise our instruments. However, there are a couple of additional things that we will be doing to help.


1.   We will clean all surfaces in between patients, including floors, toilet, sink and door handles

2. We will allow 30 minutes between each appointment, so that you will be unlikely to meet another person in reception. We will open up two clinical rooms to allow for each room to be aired between appointments

3. If we become ill with the Covid-19 virus we will try to cancel your appointments within good time and will rearrange them     at a later date, when we are safe to return to work

4. We will provide you with soap, water and hand towels (in our bathroom) so that you can wash your hands when you enter the building and just before you leave
5. We will supply you with a face mask to wear during your appointment. You will also be able to purchase a cloth mask if you forget your own

6. We will install a foot disinfectant mat for you to use before you come into the clinic and when you leave
7. We will check your temperature when you enter the building

 

What you can do to help us:

1.   If you feel unwell, have a new continuous cough, have a high temperature or fever (ie 37.8C or 100F or above) and/or have lost your sense of taste/smell then please do not come into the clinic

2. If someone in your household has suspected or confirmed Covid-19 virus please stay away from the clinic. If you're unsure please phone to check

3. We will ask you to only pay by credit/debit card or BACS. This is to reduce the spread of infection

4. Please remember to wash your hands as you enter the clinic and just before you leave the clinic
5. Please park directly outside the clinic when you arrive for your appointment. We will signal to you when it is safe for you to enter the clinic
6. Before any face-to-face appointment it is essential that you complete our Coronavirus Self Assessment/Declaration Form that will be sent to you with your appointment reminder
7. It is very important that you arrive on time for your appointment. The logistics of socially distancing people in clinic can be quite tricky


March 2020

During the Coronavirus/Covid-19 pandemic podiatrists, as keyworkers, are required to remain open. However, we also have a duty to reduce the movement of people to and from our practice & to encourage social distancing. Therefore, for the foreseeable future Foot Faerie Podiatry Practice will be closed to general / routine podiatry appointments. However, we will be open to see the following high risk foot conditions and essential treatments:

  • If you have an infection on your foot (e.g. an ingrowing toenail)
  • If you have an ulcer on your foot
  • If you have significant foot related pain
  • If you have health problems that mean that you need frequent podiatry treatment (e.g. diabetes)
  • If you have a significant foot problem that means that you need frequent podiatry treatment (e.g. rheumatoid arthritis)
  • If you are a keyworker that needs help to stay on your feet
How do I get an appointment if I have a foot problem that falls into a high risk or essential category?
Please phone 01749 372404 and leave a message. We will then phone you back and triage/screen your appointment to see if we can help. If we think that you need an appointment we will book your appointment for you at our clinic.

What do I do if I have a foot problem that doesn't fall into a high risk or essential category?
We offer online footcare consultations for both new and established patients. During the consultation, if a face-to-face appointment is necessary, a face-to-face appointment will be made.

What we will do to help to keep you safe:

We normally clean the clinic and sterilise our instruments. However, there are a couple of additional things that we will be doing to help.


1.   We will clean all surfaces in between patients

2.  We will allow 30 minutes between each appointment, so that you will be unlikely to meet another person in reception

3.  If we become ill with the Covid-19 virus we will try to cancel your appointments within good time and will rearrange them      at a later date, when we are safe to return to work

4.  We will provide you with soap, water and hand towels (in our bathroom) so that you can wash your hands when you enter the building and just before you leave
5. We will supply you with a face mask to wear during your appointment

 

What you can do to help us:

1.   If you feel unwell, have a new continuous cough and/or have a high temperature or fever (ie 37.8C or 100F or above) then please do not come into the clinic

2.  If someone in your household has suspected or confirmed Covid-19 virus please stay away from the clinic

3.  If you have been abroad within the last 14 days please phone the clinic to check whether you should come in to clinic

4.  Please remember to wash your hands as you enter the clinic and just before you leave the clinic
5.  Please park directly outside the clinic when you arrive for your appointment. We will signal to you when it is safe for you to enter the clinic
6.  Before any face-to-face appointment it is essential that you complete our Coronavirus Self-Assessment Form. You can find the form here

Thank you all for your patience at this time.

Further information about the Coronavirus / Covid-19 can be found on the NHS website here.


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