Coronavirus / Foot Faerie News

September 2020

As some of you may not have heard from us in a while, we thought you may like to know what has been happening at our clinic. We’ve also included a little bit about face masks, that we hope you’ll find helpful.

Before we update you, we just need to remind you of some housekeeping:

1. When you arrive please ring the doorbell and wait to be let into the building. This is so that we can control the movement of people in the clinic, to help to keep you safe.

2. Please make sure you are wearing a clean face mask or covering before you enter the building. You will only be allowed to enter the clinic if you are wearing a face mask – this hasn’t been an easy decision and is designed to protect everyone at Foot Faerie Podiatry Practice, especially our patients.

3. For the foreseeable future we are only able to accept card or bank transfer payments.

4. We will only cancel or reschedule your appointment in an emergency (e.g. lack of water or electricity at the clinic). We politely request that you also be mindful, especially during these difficult times, of cancelling or rescheduling your appointments.

5. In your appointment reminders you will also receive an invitation to complete an update form. It is essential that you complete this for every appointment. This is because, for every appointment we are now required to need to complete a risk Coronavirus assessment.

What’s New?

* We have opened up a second clinic, so that we can ventilate the clinic space before we see the next person.

* The waiting area has been carpeted, to make it warmer in the winter months.

* And lastly, we have (finally) installed a threshold ramp, which has made getting into the clinic so much easier!

* If you still don’t feel comfortable coming to clinic we can help you at a distance with an online consultation. This method of consultation is particularly useful if you need exercises as part of your treatment.

Face Masks & Coverings

Quite a few of you have asked about face masks, so as it looks as though face masks are here to stay (at least for a while), we’ve put together a few tips and tricks to make things a little easier.

Why should I wear a face covering?
You’ve probably heard a lot of things already about face masks by now and be wondering whether they work. Well, we have good news for you – they do work by helping to protect you and other people.

This video is a very interesting discussion (by a nurse educator – Dr Jim Campbell). It tells you everything you need to know about how wearing a face mask, to help you to protect yourself and others (lasts about 30 minutes) - https://youtu.be/DANEqOPcDwc

For those of you who would like to read a bit more about the subject, this peer reviewed research paper discusses how face masks and coverings help - https://www.bmj.com/content/370/bmj.m3223  There is an excellent table, that can be found here, within this paper that shows you the relative risk of different situations.

How do I stop my glasses steaming up?
The problem is caused by your breath escaping from the top of the mask. There are four ways to help this problem:
* Make sure the nose wire of your face mask is well molded to your face.
* Use micropore tape at the top of your face mask, to stop your breath escaping.
* Try a good quality anti-mist spray – your optometrist should be able to advise you about this.
* Place your glasses over the top of your face mask – your glasses should cover the top of your face mask.

The face mask hurts my ears, what can I do?
Face masks with straps that go around your head, rather than your ears, will help with this problem. Face mask extenders, such as this style https://amzn.to/33p9uM8, will do this job for you.

How can I stop myself feeling anxious when I wear a face mask?
Some people find wearing a face mask makes them very anxious and they develop panic attacks.  The good news is that face masks do not reduce the amount of air you breath in and that it is possible to gradually introduce yourself to wearing a face mask.

Make your face mask introduction experience as easy as possible, by planning it – you’re in control. Choose a few face masks that you like the look of (e.g. nice shapes or attractive fabrics). Try wearing your face mask for a few minutes whilst you’re watching television, reading a book or listening to soothing music. Then gradually build up the amount of time you wear your face mask each day (by about 5 minutes per day). Remember to treat yourself after you take off your face mask. Some people may take a bit longer to get accustomed to the face mask. Eventually you will find that you are wearing your mask without a problem.

To keep that mask away from your face you could also try a face mask shield/shell/frame, such as this one underneath your face mask - https://amzn.to/33H6CdJ

What sort of face mask is best?
Disposable face masks are easy to source and can be disposed of in your own dustbin, after following sensible precautions (please see below). However, the ones you buy over the counter are of variable quality and aren’t environmentally friendly.

Reusable cloth face masks have been shown to be effective – please see the attached video for more details. A face mask with two distinct layers and a pocket in the middle, for a filter, is the best type. The fabric should be non-woven (e.g. quilting fabric). The filters can range from (clean) damp toilet paper that’s allowed to dry to properly designed face mask filters. There are plenty of ‘How To’ videos online that demonstrate how to make a face mask – some don’t involve sewing.

Is there a safe way to take off my face mask?
The best way to remove your mask is by the ear or head loops. Potentially both sides of the face mask are infected, so it is important to try not to touch the front and back of your face mask, when you remove it and also whilst you’re wearing it.

How do I care for my face mask?
If you think of your used face mask as though it’s a dirty pair of underpants/knickers or socks, you will understand how important it is to have a ready supply of freshly laundered face masks. You probably need to invest in a few face masks and filters, so you can wash them on a regular basis, to be on the safe side.

Wash your reusable face masks on as hot a wash as possible, remembering that some fabrics may shrink at very hot temperatures. The hot water and soap will destroy the virus. Ironing your face masks will also help to keep them virus free. You may use a laundry detergent, but make sure that it is effect against viruses – not all laundry detergents are effective against viruses.

A disposable face mask should only be used once. They aren’t washable (or dry-able!) and need replacing as soon as your breath moistens them – usually after 30 to 60 minutes. It is best to dispose of your disposable face masks sensibly: they should be placed in a plastic bag, kept for three days (to make sure that any virus present is ‘destroyed’) and then placed in your dustbin. Please do not touch face masks you find on the street, no matter how tempting it may be to pick them up.


June 2020


Throughout Lockdown we have only treated high risk foot conditions. But, from the beginning of June we will be very gradually reopening our doors to more of our patients. We realise that not everyone will feel confident about venturing out, however we are preparing our clinic to be as clean as it can possibly be for when people wish to visit.

What we will do to help to keep you safe:

We normally clean the clinic and sterilise our instruments. However, there are a couple of additional things that we will be doing to help.


1.   We will clean all surfaces in between patients, including floors, toilet, sink and door handles

2. We will allow 30 minutes between each appointment, so that you will be unlikely to meet another person in reception. We will open up two clinical rooms to allow for each room to be aired between appointments

3. If we become ill with the Covid-19 virus we will try to cancel your appointments within good time and will rearrange them     at a later date, when we are safe to return to work

4. We will provide you with soap, water and hand towels (in our bathroom) so that you can wash your hands when you enter the building and just before you leave
5. We will supply you with a face mask to wear during your appointment. You will also be able to purchase a cloth mask if you forget your own

6. We will install a foot disinfectant mat for you to use before you come into the clinic and when you leave
7. We will check your temperature when you enter the building

 

What you can do to help us:

1.   If you feel unwell, have a new continuous cough, have a high temperature or fever (ie 37.8C or 100F or above) and/or have lost your sense of taste/smell then please do not come into the clinic

2. If someone in your household has suspected or confirmed Covid-19 virus please stay away from the clinic. If you're unsure please phone to check

3. We will ask you to only pay by credit/debit card or BACS. This is to reduce the spread of infection

4. Please remember to wash your hands as you enter the clinic and just before you leave the clinic
5. Please park directly outside the clinic when you arrive for your appointment. We will signal to you when it is safe for you to enter the clinic
6. Before any face-to-face appointment it is essential that you complete our Coronavirus Self Assessment/Declaration Form that will be sent to you with your appointment reminder
7. It is very important that you arrive on time for your appointment. The logistics of socially distancing people in clinic can be quite tricky



March 2020

During the Coronavirus/Covid-19 pandemic podiatrists, as keyworkers, are required to remain open. However, we also have a duty to reduce the movement of people to and from our practice & to encourage social distancing. Therefore, for the foreseeable future Foot Faerie Podiatry Practice will be closed to general / routine podiatry appointments. However, we will be open to see the following high risk foot conditions and essential treatments:

  • If you have an infection on your foot (e.g. an ingrowing toenail)
  • If you have an ulcer on your foot
  • If you have significant foot related pain
  • If you have health problems that mean that you need frequent podiatry treatment (e.g. diabetes)
  • If you have a significant foot problem that means that you need frequent podiatry treatment (e.g. rheumatoid arthritis)
  • If you are a keyworker that needs help to stay on your feet
How do I get an appointment if I have a foot problem that falls into a high risk or essential category?
Please phone 01749 372404 and leave a message. We will then phone you back and triage/screen your appointment to see if we can help. If we think that you need an appointment we will book your appointment for you at our clinic.

What do I do if I have a foot problem that doesn't fall into a high risk or essential category?
We offer online footcare consultations for both new and established patients. During the consultation, if a face-to-face appointment is necessary, a face-to-face appointment will be made.

What we will do to help to keep you safe:

We normally clean the clinic and sterilise our instruments. However, there are a couple of additional things that we will be doing to help.


1.   We will clean all surfaces in between patients

2.  We will allow 30 minutes between each appointment, so that you will be unlikely to meet another person in reception

3.  If we become ill with the Covid-19 virus we will try to cancel your appointments within good time and will rearrange them      at a later date, when we are safe to return to work

4.  We will provide you with soap, water and hand towels (in our bathroom) so that you can wash your hands when you enter the building and just before you leave
5. We will supply you with a face mask to wear during your appointment

 

What you can do to help us:

1.   If you feel unwell, have a new continuous cough and/or have a high temperature or fever (ie 37.8C or 100F or above) then please do not come into the clinic

2.  If someone in your household has suspected or confirmed Covid-19 virus please stay away from the clinic

3.  If you have been abroad within the last 14 days please phone the clinic to check whether you should come in to clinic

4.  Please remember to wash your hands as you enter the clinic and just before you leave the clinic
5.  Please park directly outside the clinic when you arrive for your appointment. We will signal to you when it is safe for you to enter the clinic
6.  Before any face-to-face appointment it is essential that you complete our Coronavirus Self-Assessment Form. You can find the form here

Thank you all for your patience at this time.

Further information about the Coronavirus / Covid-19 can be found on the NHS website here.


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